Shipping policy

Shipping Policy

Where We Ship

EverGrace ships to Canada and the United States.

Delivery Time

Every order is delivered within 7 days of purchase. Delivery dates are estimates and may occasionally be affected by carrier delays, severe weather or holiday peak volumes. If your order is running late, contact us and we will look into it right away.

Order Tracking

As soon as your order ships, you will receive an email with your tracking link.

Shipping Costs

Shipping costs, if any, are shown at checkout before you pay.

Duties and Import Taxes

If customs duties or import taxes apply to your order, they are the responsibility of the recipient unless stated otherwise at checkout.

Incorrect Address

Please double-check your shipping address at checkout. If you notice a mistake, contact us as soon as possible and we will do our best to update it before your order ships. Once an order has shipped, we cannot change its address.

Lost, Stolen or Damaged Packages

If your tracking shows your package as delivered but you cannot find it, please check with neighbors and your local post office first, then contact us. If your package arrives damaged, keep the packaging and send us photos with your order number.

Shipping Protection

Shipping Protection is an optional add-on offered on the product page. If you added it to your order and your package is lost, stolen or damaged in transit, contact us at faith.adventt@gmail.com with your order number and we will send a replacement or issue a refund.

Where the laws of your province, state or country make us responsible for your order until it is delivered, we honor that responsibility whether or not you purchased Shipping Protection.

Contact Us

Questions about your delivery? Reach us at faith.adventt@gmail.com.